Employees are the most important asset of an organisation because they are the critical success factors that spearhead its success. In order for organizations to meet company goals and objectives, it is imperative for employees to be “turned on” and be highly motivated. A vital ingredient in developing a successful company is the application and implementation of good and sound human resource practices.
MODULE 1-THE HUMAN RESOURCE FUNCTION
The Various Facets of HRM
Roles and Responsibilities of the Various Functions of HRM
Human Resource Policies and Procedures Development.
Human Resource Information Systems.
Change Management and Communicating Changes
MODULE 2- RECRUITMENT & SELECTION
The Importance of Job Analysis
Writing Job Description and Job Specification.
The Steps in Recruitment.
Interviewing and Selection of Candidates
MODULE 3- MANAGING PEOPLE AND BEHAVIOR
What is organization behavior
Contributing disciplines to OB
OB and Management
Management Roles v Skills
Challenges of OB and people management
MODULE 4-PERFORMANCE MANAGEMENT
Performance Appraisal and Performance Management
Purpose of Performance Appraisal
Components of an Effective Appraisal System
Errors in Appraisal Ratings
Conducting an Effective Appraisal
Developing a Performance Improvement Plan
Coaching and Feedback
MODULE-5 LEARNING AND DEVELOPMENT
Understanding the training cycle
Importance of training
Conducting a TNA
Design and Deliver Training
Evaluation of Training.
MODULE 6 ESSENTIAL LABOUR and INDUSTRIAL RELATIONS
Contracts of Service v. Contract for Services.
Termination and Breach of Contract.
Liabilities & Obligations of Employers
Employee benefits according to EA
Law of Dismissal
MODULE 7 GRIEVANCE HANDLING & DISCIPLINE
Types of Grievances
Causes and Symptoms of Grievances
The Grievance and Disciplinary Procedure
Minimizing Grievances and the Role of Line Management.
Domestic Inquiry Procedures
Punishment in Disciplinary Cases
All line managers, supervisors, team leaders.
mini lectures, group discussions and syndicate work
- Duration : 2 days
- Time : 9.00am – 5.00pm
- Venue : To be announced
- Fee : RM1,950.00
- Facilitator : Dr Balan Dass 016 – 227 0057
- Registration : Contact Program Manager, Tong How Lit.
Tel : 03 – 7955 2382
About the Facilitator:
Dr Balan Dass, holds a Ph.D in Adult and Continuing Professional Education from University Putra Malaysia, a Master in Education, majoring in Training & Development from University of Sheffield, UK.
He specialises in the areas like behavioural sciences, human resources, training and development and continuing education. He also teaches at tertiary level conducting classes at DBA and Masters’ levels.
He is a member and the Vice-President of the Malaysian Institute of Human Resource Management, a Certified HR Practitioner (CHRP), an approved trainer of Pembangunan Sumber Manausia Berhad and the Consultant for the National Human Resource Centre, Malaysia.