At Level 1, you will learn personal development and management. You will learn how individual changes and how to develop empowerment. Team learning creates a transformation that enables a corporation or organization to fully realize the shared vision. You will also learn communication skills and the power of belief systems. The program also helps to change an individual. This will allow that individual to make improvements.


Unit 1: Self-Discovery

  • Who am I?
  • Intention versus Belie
  • My Mentality vs Elephant Mentality
  • The Brain and Mind
  • E-Profiling – What is your Personality?

Unit 2: Self-Management

  • Managing your Job
  • Managing your Career
  • Managing your Money
  • Managing Stress and Time
  • Setting and Managing Goals

Unit 3: Communicating – Relating to Others

  • Communication Channels
  • Getting your Message Across
  • Communicating To Resolve Conflict
  • Working With Others
  • Relating In A Positive Manner
  • The Johari’s Window

Unit 4: The Leader In You

  • Leadership Styles / Skills
  • Leadership Philosophies
  • Why Be A Leader?
  • Leadership Management
  • The Leader and the Team

Unit 5: Conflict Management

  • What is Conflict?
  • Stages in Conflict
  • Managing Conflict
  • Positive Conflict Resolution
  • Dealing with Difficult People

Unit 6: Self-Motivation and You

  • What is Motivation?
  • What Motivates You?
  • Motivation Theories
  • Motivating Others

Unit 7: Thinking Strategies

  • Critical Thinking
  • Creative Thinking
  • Problem Solving and Decision Making
  • Developing your Thinking Skills
  • Developing Thinking Strategies
  • PDCA Cycle

Unit 8: Team Building – Development

  • What is a Team?
  • Leading Effective Meetings
  • Building Effective Teams
  • Building Trust
  • Effective Empowerment
  • Understanding Your Work Group

Target Participants:
Working adults

mini lectures, group discussions and syndicate work

Administrative details:

Duration       : 2 days
Time             : 9.00am – 5.00pm
Venue           : To be announced
Fee               : RM1,950.00
Facilitator      : Dr Balan Dass 016 – 227 0057
Registration   : Contact Program Manager, Tong How Lit.
Tel                 : 03 – 7955 2382

About the Facilitator:
Dr Balan Dass, holds a Ph.D in Adult and Continuing Professional Education from University Putra Malaysia, a Master in Education, majoring in Training & Development from University of Sheffield, UK.
He specialises in the areas like behavioural sciences, human resources, training and development and continuing education. He also teaches at tertiary level conducting classes at DBA and Masters’ levels.

He is a member and the Vice-President of the Malaysian Institute of Human Resource Management, a Certified HR Practitioner (CHRP), an approved trainer of Pembangunan Sumber Manausia Berhad and the Consultant for the National Human Resource Centre, Malaysia.